Privacy Policy

Privacy Policy

Angel Specialty Products Privacy Policy
Effective Date: July 2, 2023
Website: https://angelspecialtyproducts.com

Angel Specialty Products is owned and operated by Kyle Taing. Angel Specialty Products is the data controller for personal information collected through this website.

Contact information:
Angel Specialty Products
12120 Park St.
Cerritos, CA 90703
Email: info@angelspecialtyproducts.com
Phone: (856) 207-4386

1. Purpose of This Privacy Policy

This Privacy Policy explains how Angel Specialty Products collects, uses, discloses, stores, and protects personal information when visitors use our website, create an account, contact us, subscribe to marketing, or place an order.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

Information you provide directly

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Account registration information
  • Wholesale or tax-exempt account information
  • Order details
  • Payment-related information
  • Messages submitted through contact forms
  • Marketing subscription preferences

We do not directly store full credit card numbers. Payment information is processed through Shopify and/or other PCI-compliant payment processors.

Information collected automatically
When you visit the website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Time zone
  • Pages viewed
  • Referring website or search terms
  • Interactions with the website
  • Cookies, pixels, tags, log files, and similar tracking technologies

3. How We Collect Information

We collect information when you:

  • Visit or browse the website
  • Create an account
  • Place or attempt to place an order
  • Submit a contact form
  • Join our email list
  • Request wholesale or tax-exempt access
  • Interact with our marketing emails
  • Use features provided by Shopify, Klaviyo, or other website tools

4. How We Use Personal Information

We use personal information for the following purposes:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Provide order confirmations and customer support
  • Respond to inquiries
  • Create and manage customer accounts
  • Manage wholesale or tax-exempt customer requests
  • Send marketing emails when permitted
  • Improve website performance and user experience
  • Analyze website traffic and customer behavior
  • Prevent fraud and protect website security
  • Comply with legal, tax, accounting, and regulatory obligations
  • Enforce our terms, policies, and business rights

5. Cookies and Tracking Technologies

Our website uses cookies, pixels, tags, web beacons, log files, and similar technologies to operate the website, remember user preferences, analyze performance, and support marketing activities.

Cookies and tracking technologies may be used for:

  • Essential website functionality
  • Cart and checkout functionality
  • Account login
  • Analytics
  • Email marketing performance
  • Advertising measurement
  • Retargeting or targeted advertising, where enabled

Our website uses Pandectes GDPR to manage cookie consent. The current cookie banner allows visitors to accept or decline cookies. Some cookies are necessary for the website to function and cannot be fully disabled through the banner.

Our website also uses tracking tools connected through Shopify Customer Events, including Facebook & Instagram, Google & YouTube, and Klaviyo. Facebook & Instagram tracking is connected for both web and server-side data. Shopify indicates that permission is required before this pixel collects marketing and analytics data, and that certain data collected through this pixel may qualify as a sale or sharing of personal information under applicable privacy laws.

Where required by law, non-essential analytics and marketing cookies should only be used after consent is provided. Users may also opt out of certain sale or sharing of personal information through our “Do Not Sell or Share My Personal Information” option where applicable.

6. Third Parties We Share Information With

We may share personal information with service providers that help us operate our website and business, including:

  • Shopify, for ecommerce platform, checkout, orders, and payment processing
  • Klaviyo, for email marketing and customer communications
  • Shipping and logistics providers
  • Payment processors
  • Fraud prevention and security providers
  • Analytics providers, if enabled
  • Advertising platforms, if enabled
  • Professional advisors, such as legal, accounting, or compliance providers

These third parties may only access information as needed to provide services to us or as otherwise permitted by law.

7. Advertising and Analytics

We use or may use analytics and advertising tools to understand website performance, improve marketing, and measure campaign effectiveness.

These tools may include:

  • Shopify analytics
  • Google Analytics
  • Google Ads
  • Google Tag Manager
  • Google & YouTube tracking
  • Meta/Facebook Pixel
  • Facebook & Instagram tracking
  • Klaviyo tracking

These tools may collect information such as IP address, device information, browser information, pages viewed, products viewed, cart activity, purchase activity, and interactions with advertisements or marketing emails.

Facebook & Instagram tracking is connected through Shopify Customer Events and may use both web and server-side data. This tracking may be used for advertising measurement, retargeting, campaign optimization, and analytics. Shopify indicates that the pixel requires permission for marketing and analytics data collection and that data collected through the pixel may qualify as a sale or sharing of personal information under applicable privacy laws.

Where required by applicable law, non-essential analytics and marketing cookies should be controlled through cookie consent settings.

Users may opt out of some targeted advertising through platform-level settings, including Google Ads settings, Meta/Facebook ad preferences, Network Advertising Initiative tools, and Digital Advertising Alliance tools.

8. Email Marketing

If you subscribe to our email list, we may send promotional emails, product updates, discounts, and other marketing communications.

You may unsubscribe at any time by clicking the unsubscribe link included in our marketing emails or by contacting us directly.

We will honor unsubscribe requests as required by applicable law.

9. Legal Bases for Processing, Where Applicable

For users located in the European Economic Area, United Kingdom, or other regions with similar privacy laws, we may process personal information based on one or more of the following legal bases:

  • Consent
  • Performance of a contract
  • Legitimate business interests
  • Compliance with legal obligations
  • Protection of legal rights

10. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request a copy of your personal information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications
  • Opt out of certain targeted advertising or data sharing, where applicable

To exercise these rights, contact us at:

info@angelspecialtyproducts.com

We may need to verify your identity before completing certain requests.

11. California Privacy Rights

California residents may have additional rights under California privacy laws, including the right to know, delete, correct, and opt out of certain sale or sharing of personal information if the business is subject to those laws.

Angel Specialty Products does not knowingly sell personal information for money. However, certain advertising, analytics, retargeting, or tracking activities may be considered a “sale” or “sharing” of personal information under California privacy laws when they are used for cross-context behavioral advertising.

Our website uses Facebook & Instagram tracking through Shopify Customer Events. Shopify indicates that data collected through this pixel may qualify as data sale or sharing and that the pixel should not collect data when a customer opts out of their data being sold.

If applicable, California users may request to access, correct, delete, or opt out of the sale or sharing of personal information by using our “Do Not Sell or Share My Personal Information” option or by contacting:

info@angelspecialtyproducts.com

Subject line: California Privacy Request

We may need to verify your identity before completing certain requests.

12. Data Retention

We retain personal information only as long as necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, legal compliance, tax/accounting obligations, fraud prevention, and business recordkeeping.

Order information may be retained for business and legal recordkeeping unless and until deletion is requested and legally permitted.

13. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no internet transmission or electronic storage system is completely secure.

Payment information is processed by Shopify and/or other PCI-compliant payment providers. We do not intentionally store full credit card numbers directly on our own systems.

14. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we learn that we collected personal information from a child under 16, we will take reasonable steps to delete it.

15. International Visitors

If you access our website from outside the United States, your information may be transferred to, stored, or processed in the United States or other countries where our service providers operate.

16. Do Not Track

Some browsers provide “Do Not Track” signals. Our website may not respond to all browser-based Do Not Track signals. Users can manage cookie preferences through the cookie banner where available and through browser settings.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date above. We encourage users to review this page periodically.

18. Contact Us

For questions, requests, or complaints about this Privacy Policy or our privacy practices, contact:

Angel Specialty Products
12120 Park St.
Cerritos, CA 90703
Email: info@angelspecialtyproducts.com
Phone: (856) 207-4386